From CSR to Brand Activism: Exploring Emerging Trends in Indonesia's Marketing Landscape
Keywords:
brand activism, CSR, authenticity, brand equityAbstract
The growing demand for brands to engage in sociopolitical issues has shifted the corporate focus from traditional Corporate Social Responsibility (CSR) to brand activism. While this transformation is well-documented in Western contexts, its trajectory in Indonesia remains underexplored. This study aims to investigate how brand activism has emerged within the Indonesian marketing landscape by examining its relationship with CSR, social media, brand equity, and authenticity. Using a Systematic Literature Review (SLR) guided by the PRISMA framework, this study analyzes 73 peer-reviewed articles published between 2010 and 2025. The results show a clear evolution from philanthropic CSR to values-driven brand activism, catalyzed by digitally empowered consumers and amplified by social media platforms. Authenticity is identified as the most critical determinant of effective activism, as consumers increasingly evaluate the consistency between brand messaging and internal practices. While well-aligned activism strengthens brand equity through enhanced trust and emotional engagement, superficial or opportunistic efforts risk reputational damage. In the Indonesian context, cultural sensitivity and issue localization are crucial for brand credibility. This study contributes to both theoretical and practical understanding by situating brand activism within a Southeast Asian context and offering strategic insights for marketers aiming to build trust and differentiation in socially conscious markets. Future research is encouraged to incorporate empirical methods and explore employee perspectives on brand authenticity.
Downloads
References
Ahmad, R., Prabowo, G. T., & Soetjipto, B. E. (2022). Brand activism in Indonesia: Exploring consumer response and brand equity consequences. International Journal of Business and Society, 23(3), 599–614.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Carroll, A. B. (1999). Corporate social responsibility: Evolution of a definitional construct. Business & Society, 38(3), 268–295. https://doi.org/10.1177/000765039903800303
Dodd, M. D., & Supa, D. W. (2014). Conceptualizing and measuring “corporate social advocacy” communication: Exploring the impact on corporate reputation. Public Relations Journal, 8(3), 1–23.
Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.
Gyrd-Jones, R., Helm, C., & Munk, J. (2013). Exploring the impact of authenticity on brand equity. Journal of Brand Management, 20(6), 484–499. https://doi.org/10.1057/bm.2012.58
Hamid, M., & Puspita, R. (2021). CSR communication in Southeast Asia: Practices and challenges in Muslim-majority contexts. Asian Journal of Communication, 31(2), 214–230. https://doi.org/10.1080/01292986.2021.1885219
Hsu, K.-T. (2012). The advertising effects of corporate social responsibility on corporate reputation and brand equity: Evidence from the life insurance industry in Taiwan. Journal of Business Ethics, 109(2), 189–201. https://doi.org/10.1007/s10551-011-1118-0
Irhamna, I., Alamsyah, A., & Nugroho, Y. (2025). Mapping the literature on brand activism: A bibliometric analysis. Journal of Marketing and Business Research, 9(1), 1–15. https://doi.org/10.31002/jmbr.v9i1.5000
Kotler, P., & Sarkar, C. (2018). Brand activism: From purpose to action. Wiley Global Communications Review, 1(2), 1–18.
Lee, K., & Shin, D. (2010). Consumers’ responses to CSR activities: The linkage between increased awareness and purchase intention. Public Relations Review, 36(2), 193–195. https://doi.org/10.1016/j.pubrev.2009.10.014
Lindgreen, A., Swaen, V., & Johnston, W. J. (2009). Corporate social responsibility: An empirical investigation of US organizations. Journal of Business Ethics, 85(2), 303–323. https://doi.org/10.1007/s10551-008-9738-8
Manfredi-Sánchez, J. L. (2019). Brand activism: Type, spheres of action, and consequences. The Journal of Public Affairs, 19(2), e1924. https://doi.org/10.1002/pa.1924
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook (2nd ed.). Sage Publications.
Moher, D., Liberati, A., Tetzlaff, J., & Altman, D. G. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097
Mukherjee, S., & Althuizen, N. (2020). Brand activism: Does courting controversy help or hurt a brand? International Journal of Research in Marketing, 37(4), 772–788. https://doi.org/10.1016/j.ijresmar.2020.02.008
Nguyen, T. N., Simkin, L., & Canh, N. T. (2023). Authentic brand activism and consumer response: Insights from Generation Z. Journal of Brand Strategy, 12(1), 56–71.
Parguel, B., Benoît-Moreau, F., & Larceneux, F. (2011). How sustainability ratings might deter 'greenwashing': A closer look at ethical corporate communication. Journal of Business Ethics, 102(1), 15–28. https://doi.org/10.1007/s10551-011-0901-2
Ramasamy, B., Yeung, M., & Au, A. (2010). Consumer support for corporate social responsibility (CSR): The role of religion and values. Journal of Business Ethics, 91(1), 61–72.
Schmuck, D., Matthes, J., & Naderer, B. (2018). Misleading consumers with green advertising? An affect–reason–involvement account of greenwashing effects in environmental advertising. Journal of Advertising, 47(2), 127–145. https://doi.org/10.1080/00913367.2018.1452652
Schultz, M., & Hatch, M. J. (2005). Building brand authenticity through organizational storytelling. In Advances in Consumer Research, 32, 475–482.
Sarkar, C., & Kotler, P. (2018). Brand activism: From purpose to action. Idea Bite Press.
Singh, J., Iglesias, O., & Batista-Foguet, J. M. (2012). Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty. Journal of Business Ethics, 111(4), 541–549. https://doi.org/10.1007/s10551-012-1216-7
Smith, N. C. (2003). Corporate social responsibility: Whether or how? California Management Review, 45(4), 52–76.
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Vredenburg, J., Kapitan, S., Spry, A., & Kemper, J. A. (2020). Competing with social purpose: Perspectives on the emergence of brand activism. Journal of Marketing Management, 36(17-18), 1680–1708. https://doi.org/10.1080/0267257X.2020.1855086
Widyanto, A., Anwar, C., & Prasetyo, R. A. (2022). The role of Gen Z in reshaping brand communication in Indonesia: A digital ethnography. Jurnal Komunikasi, 17(1), 65–78.
Zhou, L., & Wong, A. (2014). Consumer skepticism toward green advertising: The roles of claim type and CSR perception. Journal of Advertising, 43(2), 244–257.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Muhamad Yusup, Hamdan Hidayatulloh (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
By exercising the Licensed Rights (defined below), You accept and agree to be bound by the terms and conditions of this Creative Commons Attribution-NonCommercial 4.0 International Public License