“The Role of Social Media Narratives in Shaping Consumer Trust and Brand Loyalty : A Literature Review” (2026) Indonesian Research of Sustainability Management, Business, & Administration (IRHAMNA), 1(02), hlm. 65–72. Tersedia pada: https://trasearch.org/ojs/index.php/irhamna/article/view/article28 (Diakses: 9 September 2026).